Introduction

7 Star Cleaning Services ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile application, and cleaning services in Oman.

Information We Collect

We collect information you provide directly, including: your name, phone number, email address, physical address and location data for service delivery, booking preferences and service history, payment information (processed securely through our payment partners), and any communications you send to us via chat, WhatsApp, or other channels.

How We Use Your Information

We use your information to: provide and manage our cleaning services, process bookings and payments, send booking confirmations and service updates, assign and coordinate cleaning staff to your location, improve our services and customer experience, and communicate with you about promotions or offers (with your consent).

Information Sharing

We do not sell your personal information. We may share your information with: our cleaning staff (limited to what is needed to perform the service, such as your address and booking details), payment processors to complete transactions, and authorities if required by Omani law.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data is stored securely and access is restricted to authorized personnel only.

Your Rights

You have the right to: access your personal data, correct inaccurate data, request deletion of your data, withdraw consent for marketing communications, and request a copy of your data. To exercise any of these rights, please contact us through our WhatsApp or email.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us via WhatsApp at +968 9999 9999 or through the live chat on our website.